How can we help?
We want to help you grow your twitter network and find interesting people to connect with. We will help save you time and effort, once you sign up with us, set your searches and that's it - you can sit back and just watch your account grow as you tweet. However, if like us you love tweeting, then we help you find better people to engage with and offer you more time to focus on doing what you do best.
We offer a satisfaction guarantee or your money back. So if you use our service and you are not happy with it, just us know why so we can improve that area and we will give you your money back.
Registration
Why would i use Tweasier?
Here are just some of the problems we have come across from Twitter users:
- It takes far too long to find the right people to follow
- It takes me too much time to build my follower number base up
- I am following too many people but I don't know how to sort out the good from the bad
- I get followed by lots of spam accounts but I still have to trawl through them to find the good people worth following
- I would like to know how successful my tweets are but don't know how to track them easily
- Most people aren't local to me so I don't think they are that relevant. I want local followers.
Tweasier solves all of these problems and so much more. For more information on what Tweasier has to offer, please take a look at the features page.
How can I help make Tweasier even better?
We want our service to be perfect so if you have some feedback which you think will help please do share it with us. You can do this by using the feedback widget when signed in or by sending us an email.
Why does Tweasier need my email address?
Good question - two of Tweasier's key features are its event notifications and email digests which can be sent directly to your email address. This allows you to get key information about your Twitter accounts whilst you are out and about.
Twitter client
My followers count seems to be slightly less than that quoted around the site. Why is this?
Sometimes when you make a request to follow a user the request will not be immediately approved. This could be because the user has protected their profile through the privacy settings available to every Twitter user. Another reason could be that latency between Tweasier and the Twitter API means that statistics are sometimes slightly out of sync.
Spam reporting
How do i report spam from within Tweasier?
Reporting spam from within Tweasier is simple. When you discover a user who you feel may be abusing Twitter you can report them on their user profile page. Simply click the "report spam" link and we'll pass that message onto Twitter.
Will using Tweasier get me in trouble with Twitter?
Not at all! At Tweasier we make sure we do everything above board. We work very hard to create a tool that works with Twitter not against it. This includes reporting spam from within the Twitter client, effectively reducing the amount of requests we make to Twitter and providing a client that helps grow networks and friendships in a positive way.
I keep seeing "rate limit exceeded" warnings, what does this mean?
If you are a very heavy Twitter user you may see this from time to time. An average user is granted 150 API requests per hour. This means that if you are using a twitter client (such as Tweasier) rather heavily you may exceed this limit. The limit includes most calls made to Twitter including the latest timeline feed, mentions, direct messages and viewing a persons profile. At Tweasier we take measures to try and reduce the amount of requests you make to Twitter in the format of caching. We remember what pages you have clicked on and only get the newest content when it is available. This does not affect your privacy.
Activity Feed
What is the activity feed and how do I use it?
The activity feed is a summary of recent events surrounding your account. It provides a chronologically ordered list of items of interest including mentions, retweets and direct messages. You can choose to be alerted when an event happens on Tweasier by email from within your account settings page.
Scheduled Statuses
What are Scheduled Statuses and how do I use them?
Tweasier allows you to schedule a status update for a later date. Simply provide the content of the tweet and when to send it and we'll do the rest. If you no longer wish to send a scheduled tweet just delete it from the list.
Conversations
What are Conversations and how do I use them?
Tweasier allows you to watch conversations between two users on Twitter. Simply provide the names of the people you wish to see a conversation between (without the @ symbol) and we'll do the rest. Please note that for now conversations between people are limited to 7 days.
Searches
What are Searches and how do I use them?
Saved searches are a set of conditions to filter content on Twitter. Use conditions within a search to find the people most relevant to you by keywords, location or those containing links.
My Twitter Accounts on Tweasier
How can I get notified of activity from within Tweasier?
You can choose to enable notifications under each Twitter account you have registered with Tweasier. There are two types of notifications:
- Email Notifications - These are digests which will get sent to your email address (which you used when you registered with Tweasier) on a daily or weekly basis. If you don't wish to receive digest emails any more choose 'none'.
- Event Notifications - These are notifications when an event happens on Tweasier. An event is anything that shows up in your activity feed, such as a mention, retweet of you or direct message. If you don't wish to receive notification just select 'Off'.
How does GeoTagging work within my account?
You can use Tweasier to take advantage of Twitter's GeoTagging abilities by providing your current location for when you tweet. To use this feature you must have geotagging enabled within your Twitter preferences. To check this visit your account settings page and ensure the "Enable geotagging" is checked.
How can I use Bitly to shorten and track URLs in Tweasier?
You can integrate a Bit.ly account with Tweasier by providing us with your username and API token. If you don't have a Bit.ly account don't worry it's easy and you can <a href="http://bit.ly/account/register">sign up for free</a>. Once you've signed up you find your API token by clicking on the account link at the top right hand corner of <a href="http://bit.ly">this page</a>.
Once you've provided your details you'll see a link shortening icon in the status update box. When you shorten URLs within Tweasier we keep track of each and every one, making it easy to see statistics on who clicks your links and where they come from. You'll find link statistics under the 'statistics' navigation item under each account page.
How do I remove an account from Tweasier?
You can remove an account from Tweasier by clicking the red remove button under the account settings section. Please be aware that we cannot recover any information or statistics stored on Tweasier once an account is removed.
How do add an account to Tweasier?
To add a new Twitter account to Tweasier you need to be logged into the Twitter site. Once you're logged in click <a href="#">here</a>. You can add as many accounts as your plan allows.
To ensure Tweasier uses your account in the most responsible and ethical way as possible we need to request access from Twitter. This ensures that we never store your password, only a unique token related to you (which is much safer).
How long does Tweasier hold twitter information?
We only hold the Twitter information that is available to the public. The length of data depends on the type of account you have. If it is a free plan we hold 30 days information, if it's a PRO plan we hold 90 days and if it's our Premium plan we hold 180 days information.
Billing
How is my account billed on the paid plans?
Accounts are billed on a monthly basis, if you wish to leave Tweasier your account simply won't renew.
Statistics
How is the Tweasier influence calculated?
Tweasier calculates the influence of a user by the number of friends and followers they have compared to the frequency which they tweet and how many people those tweets are exposed to (including who retweets them).